With August 1 marking Earth Overshoot Day, the point during the year that we will have consumed the ecological resources … Read More
Lack of clarity around the Brexit process is hitting preparations for business after the UK leaves the EU, with only … Read More
HMRC have updated guidance on how to allocate the apprenticeship levy allowance across multiple PAYE schemes and/or connected companies and … Read More
The most successful entrepreneurs focus on their mental and physical fitness. The two are inextricably linked. Most IronMan triathletes are … Read More
It is long established that training costs learning new skills is not tax deductible for self-employed. This is because costs … Read More
Good governance is not about making the right decisions but about ensuring there is a good decision-making process used in … Read More
Your business may benefit from convening a focus group. This will require you to gather a group of customers together … Read More
The 80/20 rule (also known as the Pareto Principle) says that 20% of your activities generate 80% of your results. … Read More
If your customers have complaints that are appropriately resolved, they can become better customers than those who haven’t complained. Authorise … Read More
Undertaking a survey of your customers should go beyond the issue of customer satisfaction. You want to enhance your understanding … Read More