Business magnate Richard Branson, founder of the Virgin Group, believes that employers should put their employees before their clients.
“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients. Most businesses put customers first while employees are just secondary. Employees are the branches of a tree that make a company grow. They are your best ambassadors. If we treat people only as the means to an end, we will never have their loyalty. Don’t just consider them as a robot on your cog-like production line. Demonstrate that you value people and they in turn, will take care of customers.”